Casino Joy, as the name suggests, is on a mission to put a smile on the face of every player that signs up for an account. This slot site is designed to evoke feelings of blissful calm; an oasis, if you will, in a sea of online casinos that have gone a bit mad with the bells and whistles. Casino Joy offer an environment that is teeming with top-notch games and exciting opportunities, but at the same time doesn’t feel like an assault on the senses. Genesis Global Limited is the company behind this site, and you’ll be pleased to note that they have plenty of experience under their belt. Their team is made up of passionate industry professionals, and they have more than a few successful online casinos in their portfolio. Genesis Global Limited, launched Casino Joy in 2018. The casino is licenced by both the Malta Gaming Authority and the UK Gambling Commission, and as such, must adhere to strict rules regarding online safety and fair gaming. This may be a bright and breezy enterprise, but you can rest assured that what goes on behind the scenes is serious business.
Game Section
Casino Joy has over 1000 games housed within its charming walls, which includes slot bonuses. When you click through to the games section, you’ll find that the games are divided into five main categories: Hot Games, Slots& Jackpots, Live Casino, Casino Games, and Game Providers. Within each category, you’ll find further sub-categories, making it even easier to find a game that suits your purpose. A quick look at the game providers that are featured on the site will give you a clear idea of the standard of quality you can expect at Casino Joy:
- Evolution Gaming
- NetEnt
- Play’n GO
- Microgaming
- Yggdrasil
- QuickSpin
The slot game category is by far the biggest. You’ll find a huge array slot games, all of which come in a wide variety of themes and feature a diverse range of gameplay styles, storylines and bonus features. However, this is not a casino that relies solely on slot games to bulk up their games library. There RNG table game category is bursting with a whole host of classic casino games in a number of variations. And, the live casino category features one of the best selections of live casino games that we’ve come across in quite a while. Practically every live casino game you could think of is available at Casino Joy. You’ll find variations of poker, blackjack, roulette, baccarat, Dream Catcher, Monopoly and Sic Bo, and you’ll find a wide variety of betting limits to suit all budgets.
Payment Methods
Casino Joy members can make deposits and withdrawals in a number of ways. The minimum amount for a transaction is €10, and the casino does not charge a transaction fee. Deposits are instant with every method, and withdrawal times are dependant on the method that you use; Visa take 1 -3 days, for example, whereas Neteller is instant. Here is a quick look at the payment providers on offer:
- Visa
- MasterCard
- Neteller
- Skrill
- ecoPayz
- Jeton
- Mifinity
Bonuses and Campaigns
Casino Joy offers new players a welcome bonus. The welcome bonus can be used to play slots and jackpots, as well as RNG table games. This welcome bonus is a 100% match deposit bonus up to £/€1000 plus 200 free spins on Starburst (this slot game is subject to change). Follow these simple steps to claim your bonus:
- Sign up here
- Make a deposit
- Ready to play
The New Player Welcome Bonus is only available to players who create an account and make their first deposit at Casino Joy. Min £/€10 deposit. Players need to wager the Welcome Bonus 40 times before they can withdraw the Bonus or any winnings gained from it. The maximum withdrawal amount for a player from their Free Spins is £/€100. General terms and conditions apply.
Customer Support
Customer support is available via telephone, email, and live chat. However, we could not determine whether or not support is available 24/7. Most of your questions can probably be answered by the comprehensive FAQ page. We found it to be clearly laid out and informative.
Why Is the Casino So Good?
- The casino is licenced by both the MGA and the UKGC
- The games selection is as vast as it is various
- The software providers are the best in the business
- The payment providers are reliable and trustworthy
- The design of the site is both soothing and intuitive
Is There Anything That Can Be Better?
As non-members, we would have liked to have access to more information regarding customer service operating hours. Unfortunately, the option of using the live chat to ask questions prior to signing up for an account is not available. We would also appreciate it if the casino added a few more payment providers to their banking options; cryptocurrency, for example, would be a great addition. And finally, it would be helpful to have the VIP program explained in a little more detail.
Summary
It’s hard to find fault with Casino Joy, and clearly there are plenty of loyal Casino Joy members that agree with us. This is a casino that has universal appeal. The layout and the colour scheme are neutral without being boring. The game selection is wide enough to suit all tastes. The bonuses cater to players with different needs. We rate casinos based on a set of strict criteria that we deem necessary for an exemplary gaming experience, such as strict licencing and state-of-the-art security systems, and we think Casino Joy ticks all the right boxes. This casino is definitely worth a visit.